While many may have had business continuity plans in place for disaster management, the pandemic has required a truly agile and authentic leadership response to best enable businesses to keep operating and in many cases, support employees when they have effectively hit pause.
Our internal temperature check
In a recent internal engagement survey designed to gauge the effectiveness of our leadership’s handling of the COVID-19 Pandemic, all (100%) of our employees stated they felt they know what they need to do to keep safe and healthy, 97% responded as feeling we are staying connected as a team of colleagues, 92% feel that we are adapting well to the changing work conditions, and 88% felt our leadership team is still ‘visible’ despite being fully remote. We feel proud of these results, and have paused to identify what is working well, so far, and what lessons we can take into the future.
For most businesses, perfection during a crisis is never really an option. Dr. Michael J. Ryan, the Executive Director of WHO couldn’t have said it better when he said: “Perfection is the enemy of the good when it comes to emergency management. Speed trumps perfection…”
Here at Soprano we’re following the philosophy of Dr. Ryan by taking a rolling (not rigid) approach to navigating COVID-19 on the basis of our belief that this crisis will continue unfolding in unexpected ways and we need to adapt on the fly.